Legal
Last updated: April 2026
These Terms of Service (“Terms”) govern your use of the website, content, and marketing services provided by Continuum Bio, LLC (“Continuum Bio,” “we,” “our,” or “us”). Please read them carefully before engaging our services or using our site.
By accessing our website, submitting a contact form, booking a discovery call, or engaging our services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not use our services. These Terms form a binding contract between you and Continuum Bio, LLC.
Continuum Bio provides digital marketing services to life-sciences, biotech, and research-adjacent companies, including strategy, positioning, content, SEO, paid acquisition, website design and build, and analytics. The specific services included in any engagement are described in the statement of work or order form you receive before the engagement begins.
Our services are marketing and advisory in nature. They are not medical, clinical, regulatory, or legal advice, and they do not replace any such professional review.
We are a marketing practice. Continuum Bio does not provide medical, clinical, regulatory, or legal advice, and we do not produce regulated medical or device claims. Nothing on our website or in our deliverables should be interpreted as such.
Claims that require regulatory sign-off (for example, drug, device, or diagnostic claims) must route through your own regulatory, medical affairs, and legal teams before being used publicly. We collaborate with those teams where required; we do not replace them.
Clients are responsible for ensuring that any content they choose to publish complies with applicable laws and regulations in their jurisdictions.
To engage our services, you must:
Engagement fees are disclosed in the statement of work or order form before the engagement begins. All payments are processed by Stripe, Inc. in U.S. dollars. By engaging our services you authorize us, through Stripe, to charge your payment method for the amounts and on the schedule shown on your order.
Retainers: Monthly or multi-month retainers renew automatically at the end of each billing cycle unless you cancel before the next charge in accordance with the notice period in your order. You can request cancellation at any time by emailing hello@continuumbioservices.com. Cancellation stops future charges; refunds are governed by our refund policy.
Failed payments: If a scheduled charge fails, we will attempt to contact you and reattempt the charge for up to fourteen (14) days. If payment cannot be collected, we may pause or end the engagement.
Cancellation and refund terms are described in our Refund Policy, which is incorporated into these Terms by reference.
Marketing engagements work best when both sides show up. As a client, you agree to:
All strategy documents, written plans, templates, frameworks, and content we create in the course of an engagement, along with anything we publish on our own website, are the intellectual property of Continuum Bio, LLC, except where the statement of work explicitly assigns ownership of specific deliverables to you. Client-facing deliverables (copy, design assets, campaigns) may be licensed or assigned to you on terms described in your order. You may not resell, redistribute, or republish our materials outside the scope of your engagement without our written permission.
To the fullest extent permitted by law, Continuum Bio, LLC, its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of our services, including lost profits, lost data, or lost business opportunity, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim relating to our services is limited to the total fees you actually paid us during the twelve (12) months preceding the event giving rise to the claim.
You acknowledge that marketing outcomes depend on many factors outside our control — product, market conditions, sales execution, and regulatory developments among them — and that we make no guarantee of specific pipeline, revenue, or performance results. You are responsible for ensuring your use of our deliverables complies with applicable law.
You agree to indemnify and hold harmless Continuum Bio, LLC and its personnel from any third-party claims, losses, or expenses (including reasonable attorney’s fees) arising out of your breach of these Terms, your violation of any law, or information you submitted that was inaccurate or misleading.
These Terms are governed by the laws of the state in which Continuum Bio, LLC is registered, without regard to its conflict-of-law principles.
Informal resolution first. If a dispute arises, you agree to contact us in writing at hello@continuumbioservices.com and work with us in good faith to resolve it for at least thirty (30) days before taking any further action.
Arbitration. If the dispute is not resolved informally, you and Continuum Bio agree to resolve it through binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court. You and we each waive any right to a jury trial or to participate in a class action. This clause does not prevent either party from bringing qualifying claims in small claims court.
We may update these Terms from time to time. When we make a material change, we will update the “Last updated” date above and, for active clients, send an email notification at least thirty (30) days before the change takes effect. Your continued use of our services after the effective date means you accept the updated Terms.
Questions about these Terms can be sent to:
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